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Due to federal and local laws we will not be able to receive medications back after they were dispatched, if for some reason your order did not arrive or was damaged we will issue an immediate refund or send another package as per your request. You should also check your local exportation laws regarding Generic medications, some countries might not allow such an export.
We will ask of you to first allow the 21 business days from the date of shippment to pass. If by that time you did not receive the package or if you got notified by customs that your package was stalled or returned to the sender, email us to refunds@directpharma.net and we will take care of your request promptly.
PLEASE NOTE: If you have any queries regarding your transaction, please contact www.veripayment.com by emailing them at support@veripayment.com or call 1 866-972-8765 or +507-269-9649 (In Panama) immediately so that it may be rectified accordingly. Your transaction will be processed in US dollars through our parent Panamanian corporation Direct Pharma S.A at Edificio Banco Aliado, Calle Ricardo Arias, Piso No. 15, Apartado 6443, Panama 5, R. de Panama.
BILLING PROVIDED BY: Direct Pharma Inc., C18 The Sands, Bay Road and George Street, Basseterre, St. Kitts And by Direct Pharma, S.A at Edificio Banco Aliado Calle Ricardo Arias Piso No. 15 Apartado 6443 Panama.
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